Compliance is key and keeping your data up to date has never been more important.
Ensure your data remains secure Data security, processing and cleansing
Management of your data is of paramount importance and we have strict processes and protocols in place to ensure that it remains secure and processed precisely at all times.
We are registered with the ICO and full members of the Direct Marketing Association and the Independent Print Industries Association, both of whom carry out strict data processing compliance prior to admission to membership.
All our data protection policies are fully compliant with GDPR. We have GDPR compliant Data Processing Agreements in place with all our supply chain partners to give assurance to our clients that every aspect of work we do is included.
To enhance this security and the experience of our customers we have developed the Synergy Membership Zone.
What is it? It’s a safe, secure and complementary online portal that helps our customers keep track of their mailings. A place where they can easily upload data and track the production process of the job from start to finish. Your customer service team will be able to tell at a glance when packs were mailed and therefore be able to answer any inbound member pack queries quickly and easily. Proofs, stock levels and invoices are all available with a few simple clicks. You can also view the live stock levels of all your printed items in the Membership Zone.
Our data cleanse solutions include a range of data standardisation and formatting functions that ensure your data is consistent throughout your database.
Times have changed, compliance is key and keeping data up to date has never been more important. So, we also provide a full range of data suppression tools that ensure your data is compliant. These include screening against the Telephone Preference Service, the Mailing Preference Service, Mortascreen and Goneaway files.
Our verify solutions confirm the accuracy of the records you have in your marketing database. We check the postal address, email address and telephone numbers are valid and correct.
Mind the gaps… fill the gaps in your customer knowledge with our data enhancement solutions, get to know your customers better and use that insight for more personalised marketing and sales campaigns through multiple channels.
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Take a look at some of our work Case studies
England Athletics is the membership and development body for grassroots athletics and running in England. One of the keys to their growth is the continued success of its network of 1400 clubs. Synergy helped to develop a marketing hub, to make their clubs, members and volunteers feel even more loved.
Police Care UK is a charity caring for serving and former police officers, staff, volunteers, and their families. The organisation delivers a confidential programme of practical, emotional and financial support and strives to ensure that everyone is aware of the harm police can experience as part of their role.
At the project brief stage, the ACL team were thinking of having the directory in a printed form. Following discussions we recommended that this took a purely digital form rather than a printed one as the dates and times of the 100s of courses contained within it can change quite frequently.
British Gymnastics approached Synergy to produce a training resource for their flagship ‘Jump into Gymnastics’ training programme which was designed to increase grassroots participation in the sport. It required a large volume of teaching resources to be created and organised in a compartmentalised pack. The pack had to be portable and durable enough to survive regular use in the gym.
Synergy were delighted to work alongside the England Athletics’ team and their creative team on their very first Team Spirit conference. Over 170 volunteers from all areas of the Athletics and running community came together to grow, learn, share and celebrate with one another.