COVID-19 will go down in history as one of the most impactful diseases of our time.
This report outlines the results of a survey carried out in July 2020. It was completed by associations, professional bodies and charities representing thousands of members and employees and includes interviews with more than 30 chief executives of membership bodies and trade associations.
Print and digital channels work in harmony to speed up the renewals process and increase member retention and engagement.
They give an insight into both physical and digital renewal and welcome packs.
What are you having delivered? Since lockdown some people have forgotten what the inside of a supermarket looks like as they battle for that premium Ocado delivery slot. Certainly, very few people have been in a fitting room to try on clothing.
Chris Glennie summarises the key challenges faced by modern membership organisations.