Blood Bank Mug
Agency: Saatchi & Saatchi Johannesburg
Client: South African National Blood Service
Product: Blood Bank
Country: South Africa

Background
South Africa had one of the highest traffic accident rates in the world. Each Christmas, as many as 1,000 road-users died in accidents. In order to be prepared for the annual carnage, when hospitals around the country would all be in urgent need of blood, the task was to create a mailing that would encourage South African businesses to help.
Idea
Senior personnel within the HR departments of large businesses were mailed a mug. When hot water was poured into it, the red heat-sensitive glaze disappeared to reveal the message: We’re running out of blood. Please donate.
The letter asked the HR Director for a day and a time when the Mobile Blood Unit could come and set up to take blood from the company’s staff. The mug served as a constant reminder of the problem, that South African hospitals always need blood, and encouraged further donation.
Results
The response to the Direct Mail campaign was tremendous. Blood donations from the corporate sector increased by 26% over the period from November to January. This translated into hundreds of lives being saved thanks to blood transfusions.
Synergy Says
Return on idea is when you look for so much more than just bottom-line results. It’s when you set out to create an emotional response as well as a transactional one. This simple idea had a video to go with it and while the mailing went out to just 500 potential customers, the video has had nearly half a million views on YouTube. Not bad for a product that must be among the least interesting on the planet.
Creative Team
Creative Director: Rajesh Ranchod
Art Director: Olivia Tesson
Copywritert: Lawrence Katz
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